Privacy Policy

Last updated: 21.03.2026

1. Introduction

Prime Shift Automotive ("Prime Shift Automotive," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our websites, mobile applications, products, and services (collectively, the "Services") in the United States.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information Identifiable information you provide directly to us, such as:

• Name
• Email address
• Phone number
• Postal address (billing and shipping)
• Driver’s license or other identification details (where required by law or for financing)
• Vehicle identification number (VIN) and license plate
• Payment information (processed via secure third-party payment processors)

2.2 Vehicle and Usage Information Depending on the Services you use, we may collect:

• Vehicle make, model, year, and mileage
• Vehicle performance, diagnostic, and telematics data
• Service and maintenance history
• Test-drive, purchase, lease, or service appointment details

2.3 Online Activity and Device Information When you visit our websites or use our online Services, we may automatically collect:

• IP address and general location (city, state, country)
• Browser type and version
• Device type, operating system, and unique device identifiers
• Pages viewed, links clicked, and time spent on the site
• Referring and exit pages
• Cookies, web beacons, and similar tracking technologies

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and improving our Services
• Processing and managing vehicle purchases, leases, or service appointments
• Facilitating test drives, financing applications, and warranty or recall services
• Responding to your inquiries, requests, and customer service needs
• Sending service reminders, safety or recall notices, and account-related communications
• Personalizing your experience and showing content, offers, or advertisements that may interest you
• Conducting analytics, research, and product or service development
• Detecting, preventing, and responding to fraud, security incidents, and other malicious or illegal activities
• Complying with applicable laws, regulations, and legal processes

4. Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and similar technologies to:

• Remember your preferences and settings
• Keep you signed in, where applicable
• Analyze site traffic and usage patterns
• Measure the effectiveness of our marketing and advertising

You can usually adjust your browser settings to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some features of our Services may not function properly.

5. How We Share Your Information

We may share your information with:

5.1 Service Providers Trusted third parties that perform services on our behalf, such as:

• Payment processors
• Hosting and IT service providers
• Customer support and communication platforms
• Analytics and marketing service providers
• Vehicle transport, registration, and insurance partners

These service providers are authorized to use your information only as necessary to provide services to us.

5.2 Business Partners In connection with the automotive industry, we may share information with:

• Vehicle manufacturers and their affiliates
• Authorized dealers and service centers
• Financing companies and lenders (with your consent when required)
• Warranty and insurance providers

5.3 Legal and Safety Requirements We may disclose information when we believe it is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, property, or safety of Prime Shift Automotive, our customers, or others
• Enforce our agreements and policies

5.4 Business Transfers If we are involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, your information may be transferred as part of that transaction, subject to applicable laws.

6. Your Choices and Rights

Depending on your location in the United States and applicable law, you may have certain rights regarding your personal information. These may include:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal and contractual restrictions.
• Opt-Out of Marketing: Opt out of receiving marketing emails or texts by following the unsubscribe instructions in those communications or by contacting us.

Some states may provide additional rights, such as the right to limit use of certain sensitive information or the right to opt out of certain data sharing or targeted advertising. If applicable, we will provide information on how to exercise those rights via our website or upon request.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services and fulfill the purposes described in this Privacy Policy
• Comply with legal, regulatory, and accounting obligations
• Resolve disputes and enforce our agreements

When we no longer need your information, we will take reasonable steps to delete, de-identify, or anonymize it in accordance with applicable laws.

9. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it. If you believe we may have collected such information, please contact us using the information in the "Contact Us" section below.

10. Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Prime Shift Automotive. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites or services you visit or use.

11. Region-Specific Notices (United States)

Some U.S. states have enacted privacy laws that provide residents with specific rights regarding their personal information (for example, California, Colorado, Virginia, and others). To the extent those laws apply to our operations and your use of the Services:

• We may provide additional notices describing your rights and how to exercise them.
• You may have the right to opt out of the sale or sharing of personal information or targeted advertising, and we will honor such requests in accordance with applicable law.

For more detailed information about any state-specific rights you may have, please refer to any supplemental privacy notices on our website or contact us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Any changes become effective when we post the revised Privacy Policy. Your continued use of the Services after changes are posted indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us at:

Prime Shift Automotive Address: 5705 Grant Creek Rd Missoula, MT, 59808 United States Email: info@fipdoctor.com Phone: +1 947 860 9374

Please specify the nature of your request or question so we can respond as efficiently as possible.